Privacy Policy

Last Updated: October 2026

At DB CUB, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how DB CUB collects, uses, stores, and protects your information when you visit our website, create an account, place an order, purchase our products, use our services, or otherwise interact with us.

By using dbcub.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

When you create an account, place an order, contact us, or use our services, we may collect:

  • Full name

  • Billing address

  • Shipping/delivery address

  • Email address

  • Mobile/telephone number

  • Account login information

  • Order and purchase history

  • Information provided during customer support enquiries

Payment Information

When you make a purchase, payment-related information may be processed through our payment service providers.

We may receive information such as payment status, transaction reference, payment method, and other information required to confirm your transaction.

DB CUB does not intend to store complete debit/credit card numbers, CVV numbers, or banking passwords on its own website servers. Payment information may be handled directly by authorized third-party payment providers according to their own privacy policies and security practices.

Customization Information

For customized products, jerseys, team kits, printing, or personalized products, we may collect information required to complete the customization, such as:

  • Names

  • Numbers

  • Logos

  • Designs

  • Images

  • Team information

  • Other customization instructions

You are responsible for ensuring that you have the necessary rights or permissions to provide any logos, photographs, designs, or other materials submitted for customization.

Technical Information

When you access our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Website activity

  • Referring website

  • Approximate location information

  • Date and time of access

This information may be used to maintain website security, improve performance, and understand how visitors use our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders.

  • Process payments.

  • Deliver products to you.

  • Provide order updates and delivery notifications.

  • Manage your customer account.

  • Respond to enquiries and customer-support requests.

  • Process returns, exchanges, cancellations, and refunds.

  • Provide customized products and printing services.

  • Improve our products, website, and services.

  • Prevent fraud and unauthorized transactions.

  • Maintain website security.

  • Send service-related communications.

  • Send promotional communications where permitted and where you have provided the appropriate consent.

  • Analyze website usage and customer preferences.

  • Comply with applicable legal and regulatory requirements.

3. Order & Transaction Information

When you place an order with DB CUB, we retain information necessary to process and manage that order.

This may include:

  • Order number

  • Products purchased

  • Product quantities

  • Product prices

  • Billing information

  • Shipping information

  • Payment status

  • Delivery information

  • Return or refund information

We may retain transaction information for accounting, legal, tax, fraud-prevention, and business-record purposes.

4. Cookies

DB CUB may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep products in your shopping cart.

  • Maintain login sessions.

  • Remember preferences.

  • Improve website functionality.

  • Understand website traffic.

  • Analyze visitor behaviour.

  • Improve marketing and advertising performance.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality, including shopping-cart or account features.

5. Third-Party Service Providers

We may work with third-party service providers to operate our business and website.

These may include providers for:

  • Payment processing

  • Shipping and delivery

  • Website hosting

  • Website analytics

  • Email communication

  • SMS or messaging services

  • Marketing and advertising

  • Website security

  • Customer support

These third parties may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not authorize third-party service providers to use your personal information for purposes unrelated to the services they provide to DB CUB.

6. Shipping & Delivery Partners

To deliver your orders, we may share necessary information with courier and logistics providers.

This may include:

  • Customer name

  • Delivery address

  • Mobile number

  • Order details

  • Delivery instructions

Only information reasonably necessary for fulfilment and delivery will be shared.

7. Marketing Communications

If permitted by applicable law and where you have provided appropriate consent, we may send you information about:

  • New products

  • Offers

  • Discounts

  • New collections

  • Customization services

  • Promotions

  • Events

  • Other DB CUB updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you opt out of promotional communications, we may still send essential service communications relating to your orders, account, payments, delivery, returns, or other transactions.

8. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for longer where necessary to:

  • Complete transactions.

  • Provide customer support.

  • Maintain business records.

  • Comply with legal or regulatory requirements.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Raise concerns about how your information is handled.

Requests may be subject to applicable legal requirements and verification procedures.

To exercise a privacy-related right, please contact DB CUB using the contact details provided below.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent or authorization where required by law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

DB CUB is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

13. Fraud Prevention & Security

We may use personal and transaction information to identify, investigate, and prevent:

  • Fraudulent transactions

  • Unauthorized account activity

  • Payment abuse

  • Website misuse

  • Security threats

  • Other unlawful activities

Where required or permitted by law, information may be shared with payment providers, financial institutions, law-enforcement agencies, or other relevant authorities.

14. Disclosure of Information

We do not sell or rent your personal information to third parties.

We may disclose information where reasonably necessary:

  • To fulfil your order.

  • To process payments.

  • To arrange delivery.

  • To provide requested services.

  • To operate and maintain our website.

  • To prevent fraud or security threats.

  • To comply with legal obligations.

  • To protect our rights, property, customers, or business.

  • In connection with a merger, acquisition, restructuring, or sale of business assets.

15. Business Transfers

If DB CUB or substantially all of its assets are acquired, merged, reorganized, or transferred to another entity, customer information may be transferred as part of that transaction, subject to applicable law.

The information will continue to be handled in accordance with applicable privacy requirements.

16. Accuracy of Information

You are responsible for ensuring that the personal information you provide to DB CUB is accurate, complete, and up to date.

Providing an incorrect delivery address, email address, or telephone number may result in delays or unsuccessful delivery.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

DB CUB SPORTS & FASHION

Address:
25, Thadagam Road, TVS Nagar,
Opp. Siruvani Hotel,
Coimbatore – 641025, Tamil Nadu, India

Phone: 9487006033

Email: dbcub7@gmail.com

Website: dbcub.com

19. Consent

By using the DB CUB website, creating an account, placing an order, or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.